Refund policy
We want you to pay only for sessions that work for you. Here is how cancellations and refunds work.
Last updated October 2026.
Free sessions and demos
They are free, so there is nothing to pay or refund.
Before your first paid session
Cancel any time before your first paid session and we refund everything you paid.
Batches
A batch opens only once enough people join. If a batch you paid for doesn't open, or its start date moves and the new date doesn't suit you, we refund you in full.
If you leave a batch after it starts, we refund the classes that haven't happened yet.
One-on-one training and mentoring
Unused sessions from a prepaid block are refundable. A session you cancel with less than 12 hours' notice counts as used, unless we agree otherwise.
If we can't deliver
If we cancel a session, or can't match you with a suitable trainer or mentor, you choose: a new time, a different trainer, or a refund for the affected sessions.
How to ask for a refund
Email proinfotech21@gmail.com or WhatsApp +91 88868 12288 with your name and the service. We confirm within 2 working days, and approved refunds reach your original payment method within 7 working days.
Contact
Pro InfoTech. Email proinfotech21@gmail.com, phone or WhatsApp +91 88868 12288.